Practice Management

Steve Tomlinson

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Jenny Richardson

Assistant Practice Manager

The assistant practice manager plays an important role within the Practice and assists the Practice Manager in the smooth running of the Practice.

In addition to this role Jenny has responsibility for the Quality and Outcomes Framework and other administrative duties including recalls for Cervical Screening, Hypertension, Asthma, Diabetes and annual Flu Vaccination campaigns.

Karen Taylor

Reception & Administration Manager

As our Reception & Admin Manager, Karen has responsibility for the smooth running of our reception and admin teams as well as supporting the Practice Manager

Karen is an initial point of contact for the reception and admin team and organises the appointment pages for our GP's, Nurses and Health Care Assistant. In addition to this role Karen has other administrative duties, which help in supporting the day to day management of the practice.

Administration

All of our administration staff are trained chaperones.  If you would like a chaperone to be present during an examination or consultation please let the receptionist know when you book your appointment or when you check in.

Julie

Julie is our Medicine Manager, working behind the scenes by providing support to our GP's in the processing of prescriptions to ensure the safe prescribing of medicines.  She is the main point of contact for prescription queries.

Paula
Parvin

Parvin is our workflow administrator and has responsibility for coding and scanning electronic and paper documents into patients records.

Reception

Reception

Our trained receptionists provide an important link between patients and the practice.  They are your initial point of contact for general enquiries and to book appointments.

They can provide basic information on services and results and direct you to the right person depending on your health issue or query.

Receptionists make most of the patient appointments with the GPs and nurses.

Paula
Elle
Jessica
Joy
Natasha

Secretaries

Secretaries

Our Secretaries manage the workflow of referral requests from our GP's and also deal with all private work requests.

Julie
Elle
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