Practice Management

Steve Tomlinson

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Jenny Richardson

Assistant Practice Manager

The assistant practice manager plays an important role within the Practice and assists the Practice Manager in the smooth running of the Practice.

In addition to this role Jenny has responsibility for the Quality and Outcomes Framework and other administrative duties including recalls for Cervical Screening, Hypertension, Asthma, Diabetes and annual Flu Vaccination campaigns.

Karen Taylor

Patient Services Manager

As our Patient Services Manager, Karen has responsibility for the smooth running of our patient services administrator team as well as supporting the Practice Manager

Karen is an initial point of contact for the administrators and organises the appointment pages for our GP's, Nurses and Phlebotomist. In addition to this role Karen has other administrative duties, which help in supporting the day to day management of the practice.

Administration

Julie Saunders

Julie is our Medicine Manager, working behind the scenes by providing support to our GP's in the processing of prescriptions and medication changes to ensure the safe prescribing of medicines.  She is the main point of contact for prescription queries.

Patient Services Team

Patient Services Administrators

Our friendly team are the first point of contact for patients and work across all aspects of the practice needs covering reception, secretarial, workflow administration, patient records and medication requests. They triage patient calls and help signpost patients to the most appropriate care pathway.

All of our Patient Services Team are trained chaperones.  If you would like a chaperone to be present during an examination or consultation please let the Clinician know when you are called in for your appointment.

Parvin Thomas
Elle Chattaway
Jess Coward
Julie Rankin
Stephie Booth
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