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In line with other GP Practices in the area we are no longer offering Ear Irrigation. If you feel that your ears need unblocking, you will need to book an appointment with one of our GP's who, if appropriate, will refer you to the Hospital.

Alternatively you can pay privately at the following locations:

St John's Hearing Aid Centre - Grange-over-Sands 01539536391

Current cost - one ear £35, both ears £55.

or

Vera Wilton Optometrists - Dalton-in-Furness - 01229 463169

Current cost £40 for one ear and £60 for both.

Specsavers in Lancaster also offer this service - 01524 842424

Cost £55 for both ears.

Forms to be completed by GP

Please note that if you require forms to be completed by your GP the turn around time is 3 weeks and depending on the type of form a Fee may be applicable. Please ask at reception at the time of handing in the forms for current prices.

 

 

ACCESS TO YOUR MEDICAL RECORDS

Introduction

In accordance with the General Data Protection Regulation, patients (data subjects) have the right to access their data and any supplementary information held by Dr Johnston & Partners; this is commonly known as a data subject access request (DSAR). Data subjects have a right to receive:

 



    • Confirmation that their data is being processed

    • Access to their personal data

    • Access to any other supplementary information held about them



 

Options for access

As of April 2016, practices have been obliged to allow patients access to their health record online. This service will enable the patient to view coded information held in their health record. Prior to accessing this information, you will have to visit the practice and undertake an identity check before being granted access to your records.

 

In addition, you can make a request to be provided with copies of your health record. To do so, you must submit a Data Subject Access Request (DSAR) form; this can be submitted electronically and the DSAR form is available on the practice website. Alternatively, a paper copy of the DSAR is available from reception. You will need to submit the form online or return the completed paper copy of the DSAR to the practice. Patients do not have to pay a fee for copies of their records.

 

Time frame

Once the DSAR form is submitted, Dr Johnston & Partners will aim to process the request within 21 days; however, this may not always be possible. The maximum time permitted to process DSARs is one calendar month.

 

Exemptions

There may be occasions when the data controller will withhold information kept in the health record, particularly if the disclosure of such information is likely to cause undue stress or harm to you or any other person.

 

Data controller

At Dr Johnston & Partners the data controller is Vickie Robinson and should you have any questions relating to accessing your medical records, please ask to discuss this with the named data controller.

Subject Access Request Form (SAR)

 
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