Opening Hours

Hoad Medical Practice

Day Opening hours
Monday 24 June
8am to 6:30pm
Tuesday 25 June
8am to 6:30pm
Wednesday 26 June
8am to 6:30pm
Thursday 27 June
8am to 6:30pm
Friday 28 June
8am to 6:30pm
Saturday 29 June
Closed
Sunday 30 June
Closed

Appointment Times

Appointments are held between the following times:

 

Morning

Afternoon

Monday

09:00 - 12:30

14:30 - 18:30

Tuesday

09:00 - 12:30

14:30 - 18:30

Wednesday

09.00 - 12:30

14:30 - 18:30

Thursday

09:00 - 12:30

14:30 - 18:30

Friday

09:00 - 12:30

14:30 - 18:30

Practice Learning Time

Once a month the Practice is closed from 13:00pm until 18:30 for GP and Staff Training and Education. The practice will re-open the following morning at 08:00. If you require a GP urgently during this time then please contact NHS on 111 (Calls are free from mobiles and landlines )

The surgery will be closed from 13:00 on the following dates:

2024

Tuesday 16th April

Thursday 16th May

Wednesday 19th June

Thursday 11th July

Wednesday 11th September

Thursday 10th October

Wednesday 13th November

 

Enhanced Access

As a result of the National drive to ensure everyone has convenient access to GP services, 7 days a week, GP practices and Cumbria Health On Call, the local Out of Hours service provider, are working together to offer GP, nurse and health care assistant appointments in the evenings, at weekends and on Bank Holidays.

The Service, running since September 2017, includes pre-bookable and same day general practice appointments on weekdays from 6.00 pm to 10.00 pm and on both Saturday and Sunday.

What is currently available?

The South Cumbria Extended Access Service is provided by Cumbria Health on Call (CHOC) from four sites:

Site

Services Offered

Furness General Hospital

Barrow-in-Furness

 

Monday to Thursday

6.30 pm to 10.00 pm GP and Health Care Assistant appointments

 

Saturday and Sunday

9.00 am to 1.30 pm Health Care Assistant appointments

 

Sunday only

9.00 am to 1.30 pm OR 1.30pm to 6.00pm GP appointments

9.00 am to 3.00 pm Practice Nurse appointments

Westmorland General Hospital

Kendal

Monday to Thursday

6.30 pm to 10.00 pm GP and Health Care Assistant appointments

 

Saturday only

9.00 am to 1.30 pm GP and Health Care Assistant appointments

 

Sunday only

9.00am to 1.30pm Health Care Assistant appointments

9.00 am to 3.00 pm Practice Nurse appointments

Ambleside Health Centre

Tuesday and Wednesday

6.30 pm to 10.00 pm GP, Nurse Practitioner and Health Care Assistant appointments

Grange Health Centre

Monday and Thursday

6.30 pm to 10.00 pm GP, Nurse Practitioner and Health Care Assistant appointments

GP appointments are for all routine conditions but exclude patients with on-going chronic conditions which require continuity of care from their usual GP, e.g. patients with severe on-going mental health issues.

Nurse Practitioner appointments are for all routine conditions. However Nurse Practitioners cannot see patients who are pregnant, children under 2 years of age, and patients with ongoing chronic conditions requiring continuity of care from their usual GP, e.g. patients with severe on-going mental health issues.

Practice Nurses provide annual reviews for adults over 16 years old with a long-term condition, e.g. COPD, Asthma, hypertension and cardiovascular disease.

Healthcare Assistants can carry out blood testing; basic patient observations (monitoring and recording patients' conditions by taking temperatures, pulse, respirations and weight); blood sugar and urinalysis; new and annual patient health checks; and ECG recording. They CANNOT undertake ear syringing or dressings. HCAs will see children 12 and over if accompanied by an adult and 16 years and over unaccompanied.

How to Book

Patients can book any of these appointments via their practice receptionist as usual or by calling the service direct on 03000 247 247.

When We Are Closed

NHS 111 provides care and advice to patients who require urgent care outside of usual GP opening times.  Please call 111 directly from your mobile or landline (all calls are free) and you will be assessed by fully trained health advisors who will assess your needs and direct you to the right NHS service.   

People with communication difficulties or hearing impairment are able to use the NHS 111 service via a textphone by calling 18001 111.  Calls are connected to the TextDirect system and the textphone will display messages to tell the user what is happening. A Typetalk Relay Assistant will automatically join the call and they will speak the users typed conversation to the NHS 111 health advisor and will type back the advisor’s conversation, so that this can be read this on the caller’s textphone display (or computer).

People who do not speak English can use NHS 111 by calling 111 and stating the language they want to conduct the conversation in and the interpreting service will be utilised. 

The public should continue to call 999 for life threatening emergencies that require an immediate response. However, if a call to NHS 111 is assessed as being a medical emergency, the service will dispatch an ambulance directly, and provide first aid advice to the caller until the paramedics arrive, without the need to transfer the call, or for the caller to repeat information.

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.  

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.